Privacy Policy
Date: December 18, 2024
At Modern Rentals, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://modernrentals.ca/) or interact with us for rental services.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Information
When you use our services, make inquiries, or request a quote, we may collect:
- Contact Details: Name, email address, phone number, and mailing address.
- Event Details: Date, location, and specifications of your event.
- Billing Information: Payment details, such as credit/debit card information, for transactions.
Non-Personal Information
We may also collect non-personal information automatically, including:
- Browser type and device information.
- IP address and location.
- Pages visited and website activity through cookies (see Cookies section below).
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Fulfilling rental orders, delivering products, and coordinating event logistics.
- Customer Support: Responding to inquiries, processing quotes, and resolving issues.
- Communication: Sending updates about your rental, promotional offers (if consented), or policy changes.
- Payment Processing: Completing transactions securely.
- Improving Our Website: Analyzing user behavior to enhance user experience.
We will never sell, rent, or share your information with third parties for marketing purposes without your consent.
3. Sharing of Information
We may share your information with trusted third parties, including:
- Service Providers: Delivery teams, payment processors, or technical support for our website.
- Legal Requirements: When required by law or to protect our rights and business.
Any third party handling your information is obligated to use it solely for the purpose of providing services on our behalf.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your experience and track website performance.
- What Are Cookies? Cookies are small data files stored on your device that help us recognize you.
- How We Use Cookies: To analyze website traffic, remember preferences, and optimize user experience.
You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without cookies.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:
- Encrypted payment processing.
- Secure servers and restricted access to data.
- Regular monitoring for security vulnerabilities.
While we strive to safeguard your data, no system is 100% secure. Please use caution when providing personal information online.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request details about the personal information we hold.
- Correction: Update or correct your information if inaccurate.
- Deletion: Request the deletion of your information, subject to legal obligations.
- Opt-Out: Withdraw consent for marketing communications.
To exercise these rights, please contact us at: info@modernrentals.ca
7. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. Modern Rentals is not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with the Effective Date listed at the top.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Modern Rentals
- Email: info@modernrentals.ca
- Phone: 403-319-0028